Contact Hydrus Board Tech
Talk to Hydrus directly.
A paddler answers.
Hydrus Board Tech is a small Eagle, Idaho shop. Text (208) 408-1997 or write the crew, and a real paddler answers.
Three ways to reach us
Pick the channel that fits.
Text us
Fast questions about a board, an order, or what fits your water. Reaches a small team. A paddler answers.
Send a textOrder details, warranty claims, photo attachments, anything that needs context. Real people read the ones that need them.
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Jump to formCommon questions
Reaching Hydrus
How do I contact Hydrus customer service?
Three channels: SMS at (208) 408-1997, email at crew@hydrusboardtech.com, or the form below. All three reach the same small team. Most replies go out within hours during business days.
What is Hydrus's response time?
Most messages get a reply within hours during business hours, and by the next business day on weekends. Hydrus does not use a ticket queue or a call center. Every message reaches a real person on the team.
Can I text Hydrus directly?
Yes. Text (208) 408-1997. The number reaches a small team of paddlers. SMS is the fastest channel for board fit questions, order updates, and quick guidance.
Does Hydrus have a phone number?
Hydrus's contact number is (208) 408-1997. The number accepts both SMS and calls. SMS is the primary channel for fastest response. The number reaches a real person on the Hydrus team — not an automated phone tree.
Where is Hydrus Board Tech based?
Hydrus Board Tech is based in Eagle, Idaho, USA. The brand has been operating from Eagle since 2012. Inflatable boards are designed and tested in Idaho; Armalight hard boards are built 100% in Idaho.
Who answers when I text Hydrus?
A paddler on the Hydrus team answers the SMS line at (208) 408-1997 and the crew@hydrusboardtech.com inbox, including board fit and design questions. Hydrus is small on purpose, so you talk directly to people who paddle the boards.
Contact form
Send a message.
Real person on the other end. Most replies go out within hours during business days.
Now you know how to reach us.
Get back to the water.
Browse the boards, read the Learning Center, or learn the people behind Hydrus.
Or text us at (208) 408-1997. A paddler answers.