Terms of Service

TERMS OF SERVICE

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OVERVIEW

This website is operated by Hydrus Board Tech a tradename of Hydrus Technologies, LLC. Throughout the site, the terms “we”, “us” and “our” refer to Hydrus Board Tech. Hydrus Board Tech offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Hydrus Board Tech, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Hydrus Board Tech and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - SMS/MMS MOBILE MESSAGE MARKETING PROGRAM (INCLUDING CART REMINDERS) TERMS AND CONDITIONS

(a). When you opt-in to the service, we will send you an SMS message to confirm your signup. (b). Our messaging service will be used for marketing communications (including company updates, events, sales, shopping cart reminders, etc.) (c). You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. (d). If at any time you forget what keywords are supported, just text "HELP" to the short code. After you send the SMS message "HELP" to us, we will respond with instructions on how to use our service as well as how to unsubscribe. (e). We are able to deliver messages to the following mobile phone carriers: Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile. Minor carriers: Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Symmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless). ***Carriers are not liable for delayed or undelivered messages*** (f). As always, message and data rates may apply for any messages sent to you from us and to us from you. Frequency of messages may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the services provided by this short code, you can send an email to 

crew@hydrusboardtech.com

If you have any questions regarding privacy, please read our privacy policy: 

https://www.hydrusboardtech.com/pages/privacy-policy

SECTION 17 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 18 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 19 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 1768 East State Street Eagle Idaho US 83616.

SECTION 20 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 21 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at crew@hydrusboardtech.com.


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Hydrus Board Tech

ENTREPRENEURIAL SPIRIT * ADVENTURE = HYDRUS BOARD TECH

Indestructible boards handmade right here in the USA in what's possibly the world's greenest board factory! What more could you ask for?

Our Story

We set out in 2012 to become the most innovative board company in the world. We established our factory in Idaho, a state dotted with shimmering mountain lakes and the most whitewater rivers in the country. The handful of men and women who run this factory have a passion for all things that carve and glide through water and on land, which is why we’ve created the lightest, sturdiest and most innovative boards the world has ever seen.

INNOVATION

Our goal is to offer unparalleled boards while never losing sight of what makes Hydrus possible—you. We never want to grow so big that we outgrow our relationship with each person who chooses to ride our boards.

THE TECHNOLOGY

WHAT IS ARMALIGHT™?
Over the course of two-and-a-half years, we created and perfected Armalight™, a multi-layered blend of lightweight, ultra-high elongation and tensile strength aerospace composites. Armalight’s™ 12 ingredients or complementary layers allow for the highest strength-to-weight ratio we could engineer, protecting our boards’ lightweight EPS foam core. Our system allows us to interchange components to make our race boards ultra-light but still durable and our river boards and rec boards ultra-durable but still light. We’ve managed to make race boards and surf boards nearly as light as carbon fiber, but markedly more durable. Correspondingly, we’ve made our boards lighter than fiberglass or Innegra but far more durable! The proof is in the science! Armalight™ is the ideal construction for all types of boards, from the high performance race, white water, lake or ocean boards to the all-around family or ultra-premium rental boards.

FUNCTION FIRST SHAPES (FFS TECH)
Board performance and functionality first and foremost is our shaping room motto!! If you have ever seen a Hydrus board of any type (water or land board), you're sure to notice they are not shaped like a lot of other boards out there. We put a lot of science and thought into what we build, so our shapes all turn out a little different than the "run-of-the-mill" stuff that comes out of those gigantic factories in China. For example, to shape our Race and Adventure style SUP's (Elysium and Pocket Rocket), we have taken the best aspects of displacement hull technology and combined them with the best features and stability of traditional planing hull designs to create a hybrid that simply performs better in nearly all water conditions. For our whitewater boards (Surf Boards with River Rocker™, King DUB and Revo), we account for all conditions—the lack of buoyancy compared to salt water, the turbulence, types of rapids, eddies, and so forth. Ultimately, we design smarter, better performing boards that are, quite simply, more fun to ride!

THE BOARDS

ARMALIGHT PADDLEBOARDS
We nailed what other board companies have been trying to accomplish for years —a more durable, lightweight, high performance board. We proudly hand-crafted our boards right here in Eagle, Idaho, USA. When other board companies made their attempt at durability by turning to heavy plastics, or a sandwich layer of toxic high density foam, or four plus layers of brittle fiberglass, we decided to take an entirely different approach. We invested three years into the research and development of our very own proprietary tech that consist of, well, none of the above. When we first set out to develop this technology we had three goals in mind:

  • Extreme durability while still remaining as light or lighter than fiberglass.
  • Eco-friendly—no PVC foams, no solvent based paints, gel, or gloss coats
  • Really High Performance.

  • As we are a small company doing such large things, we guard the process and ingredients behind Armalight jealously. While we could tediously drone on about the technical details (“We use a blend of ionically bonded aromatic resins…”), we won't. Instead, what we’ll tell you is that every layer, from our specially fused EPS foam core to the outermost abrasion resistant, speed enhancing, matte finished diamond coat to the other layers in between, has been engineered, developed, and tested for maximum board performance. Once we got the durability and performance just right, we moved to designing boards that are as aggressive, functional and edgy as the construction itself.

    Now that we have perfected the science behind our boards, we welcome you to try our 2017 Armalight Board Collection.

    All Performance - No Compromise!

INFLATABLE PADDLEBOARDS

When it comes to inflatables, we put on our thinking caps and went to the drawing board. What are the issues with the standard inflatable SUP's? The answer: stiffness and durability. Most ISUP's are simply not well built! Cheap inflatables bend and sink the rider’s feet into the water (called "taco-ing"), the seams blow out, and they puncture far too easily on rocks or "goat heads" in the parking lot . These issues are caused by poor materials and boards that are, quite simply, too thin. We solve these problems by using the highest grade high-density PVC, an inner membrane, double V pattern drop stitch material, and double sidewall reinforcement. Along with higher quality materials, we also weld our seams (instead of glue or stitching), which allows for a maximum 20psi instead of the standard 15psi for "premium" brands or 10psi for the chintzy ones.

CROSSBOARDS™

Paddle the streets all year round... A combination of paddle boarding and surfing on land. Everything about this board is fun! Designed to cruise and carve like nothing you’ve ever ridden before, with the self-recommending bonus of being able to do it any time you find concrete or pavement. Surf through your neighborhood, cruise down your local greenbelt, or get across campus in style. We’ve taken the standard longboard and worked our magic, enhancing it various innovative ways! First, we changed the shape of the deck to accommodate huge cruising wheels and allow for a more forward-facing stance for paddling. Second, our lightweight decks, built using a blended lamination of high rebound hardwoods and composites, allow for a snappy yet stiff flex. Third, the wheels are made from our own unique PU formulation that offers a number of advantages over normal skateboard wheels— higher speeds, more control, strengthened wear resistance, and extreme rebound out of turns. The wheels are mounted to our unique trucks that provide unequaled carving and stability. The CrossBoard is a perfect fit with our Hydrus Board Tech style of unique, high quality and innovation boards

OUR PROMISE

AGGRESSIVE GOOD LOOKS

First off, we’re talking about our boards, not necessarily the beautiful people who work here (easy mistake, we know). As far as the aesthetic appeal of our boards, we strive to stand out from the overpopulated crowd of commercial boards, usually produced overseas, that look decent sitting on the shelf but start falling apart after a few months of use. We design our boards with an enduring style that won’t fade, even after years of wear and tear. We don’t believe in having to choose between form and function; indeed, we keep both in the front of our minds whenever we enter the shop. Every line of our unique shapes has a purpose; every ingredient that goes into our construction process serves a function. Our boards are shaped to perform, and we don’t rely on molds to mindlessly pump out board after board. No way! All of our boards are designed with a keen eye for detail and a love of all things handcrafted. It may be more work this way, but we end up with jaw-dropping boards that perform better than anything else on the market. We think you’ll agree.

ECO-CONSCIOUSNESS

At Hydrus, we take our role as stewards of the environment seriously. Our devotion to nature informs our business practices and pushes us to develop better ways of reducing our impact on the earth’s natural resources. In our opinion, nothing compares to the feeling of drifting across a glittering alpine lake, surrounded by pristine forests beneath a sky untouched by the smog and pollution so prevalent in our cities. We live for those moments when one forgets, if only fleetingly, that the detritus of civilization exists, almost inescapably, around us. We seek to evoke in our customers an appreciation for nature in all her wild and uncultivated grandeur, and do so through an unwavering commitment to using the eco-friendliest materials available. While other board makers may resign themselves to applying harmful resins, automotive paints, or solvents with VOC (e.g., the materials coating nearly every board in existence today) to their boards, we make a promise to never do so. Nature is something to be conserved and respected, not used, abused, and exploited. If you appreciate our planet and its innumerable waterways, you’ll find our commitment to the planet second to none. While other companies may evince little to no compunction about selling boards made in sweatshops overseas, we strive to produce everything we sell right here in the United States. We pay our employees generously, treating them like the artisans they are. We’re a small company, but we’re setting the industry standard for environmental stewardship and social responsibility. We believe in leaving behind a better world for our children, and for their children after them. To that end, we donate 10% of our profits to various charities and research foundations, especially those that focus on caring for and educating disadvantaged children.

OUR LOGO

Hydrus is a Greek word which means "water serpent." It's also the name of a constellation in the Southern sky whose brightest star (Gamma Hydri) is a "red giant” 60 times larger than our own sun. Our Hydrus symbol is a "psi", Greek letter Y, which is a symbol used in the science of hydrodynamics.